Shipping & returns

Shipping

Orders ship from the US. Your shipping cost and delivery estimate are shown at checkout, and you get a tracking link by email as soon as your order ships.

30-day money-back guarantee

Neck creams take weeks, not minutes, so you get 30 days from delivery. If you don't see a difference, email support@onyoobeauty.com with your order number and we'll refund your order, even if the tubes are empty.

No subscription

Every order is a one-time purchase. We never charge you again unless you place a new order yourself.